Shipping policy

Thank you for your order! As we revamp and update our site everyday (And open our teahouse!), we are doing our best to get your order packed asap. Please allow 7 business days for your order to be shipped. THANK YOU

 

Please note that international shipping does not include any local duties, taxes, or Value Added Tax (VAT) that may be applicable to your order. These charges are determined by the customs authorities of the destination country and are separate from the shipping fees paid during the checkout process.

Any customs duties, import taxes, or VAT imposed by your country's customs office are the sole responsibility of the recipient and must be paid upon delivery. The courier handling the shipment will assess these charges and collect them on behalf of the local authorities.

We highly recommend that you familiarize yourself with the customs regulations and tax policies of your country before placing an order to avoid any unexpected fees or delays in delivery. We cannot predict or control these charges, as they vary from country to country.

If you have any further questions regarding international shipping, customs duties, or taxes, please feel free to contact our customer support team who will be happy to assist you.